Question 1

Is R-Tech Solutions an official Hikvision partner in Sri Lanka?

Accepted Answer

Yes, R-Tech Solutions (Private) Limited (Reg: PV00316149) is an official certified partner of Hikvision in Sri Lanka. All products supplied are 100% genuine with verifiable serial numbers, official international firmware, and a full 2-Year Hardware Replacement Warranty.

Question 2

How much does a CCTV system cost in Sri Lanka?

Accepted Answer

CCTV package prices start from Rs. 107,300 LKR for 4-camera Analog Turbo HD packages, and Rs. 299,500 LKR for 4-camera Hikvision ColorVu 2MP IP systems including NVR, 1TB surveillance HDD, 19-inch LED monitor, 100m full copper cabling, and on-site installation. You can calculate an instant itemized quotation using our online Quotation Wizard at rtechsl.com/wizard.

Question 3

Why is 100% Solid Full Copper Cat6 cable recommended over CCA cables?

Accepted Answer

100% Solid Full Copper conductors provide lowest electrical resistance and minimal signal attenuation. They prevent video flickering, eliminate PoE voltage drops over long distances, and carry power safely without overheating. Cheaper Copper Clad Aluminum (CCA) cables oxidize rapidly, break inside conduits, and typically fail within 6 to 12 months.

Question 4

Can your Touch POS and ERP systems work offline without internet?

Accepted Answer

Yes. Our Smart Touch POS systems are built with an offline-first architecture. Cashiers can continue barcode billing, processing cash and cards, and printing receipts uninterrupted. All transactions automatically synchronize to the central cloud database as soon as internet connectivity resumes.

Question 5

Does R-Tech Solutions provide installation outside of Kandy?

Accepted Answer

Yes. While our headquarters are in Kandy (No. 262, 1st Floor, Peradeniya Road), our certified engineering teams install and support commercial and residential projects across all 9 provinces of Sri Lanka, including Colombo, Gampaha, Kurunegala, Matale, Nuwara Eliya, Galle, and island-wide.

Question 6

How quickly can I receive an official quotation?

Accepted Answer

You can generate an official itemized PDF quotation in under 60 seconds directly on our website using our interactive Quotation Wizard (rtechsl.com/wizard), CCTV Quotation Maker (rtechsl.com/quotation), or Web Quotation Maker (rtechsl.com/web-quote). You can also WhatsApp us at +94 74 140 1400.

Securing Sri Lanka With Next-Gen Technology